+27 (0) 10-007-3613
+27 (0) 11-615-8657
info@bitgroup.co.za
Home
About
BitDrywall
BitPlastics
Franchise
Pricelist 2019
Careers
Contact
Apply For Credit
Log In
Customer Survey
Welcome to Bitgroup Customer Feedback Survey
Please spare just a couple of minutes to complete our short survey. Your feedback is confidential and will help to improve the service we deliver. Thank You.
1. So we can use your feedback effectively, please provide your Full Name:
a. Please provide the name of your Company, and location (if applicable):
b. Please choose an Option which best describes your business:
Architect
Main Contractor
Household builder
Sub-contractor
Merchant
Distributor
Retail Outlet
Other
c. Please provide us your email address:
d. Please provide a telephone number:
e. Are you happy for us to contact you with regards to the feedback you provide?*
Yes
No
2. Which department at Bitgroup have you spoke with?*
Customer Services
Finance
IT
Marketing
Operations
Plastics Manufacturing
Sales
Warehouse
3. Thinking of the department you have named, please rate your level of customer satisfaction?*
*
1 star not at all satisfied, to 5 stars very satisfied
4. Based on your previous interaction with Bitgroup as a business, please rate your overall level of customer satisfaction*
*
1 star not at all satisfied, to 5 stars very satisfied
5. What one thing would you change when dealing with Bitgroup?*
6. What is the biggest problem/challenge you face in your business currently?
Submit
If you are human, leave this field blank.