Customer Survey – Bitgroup

1. So we can use your feedback effectively, please provide your Full Name:

a. Please provide the name of your Company, and location (if applicable):

c. Please provide us your email address:

d. Please provide a telephone number:

e. Are you happy for us to contact you with regards to the feedback you provide?*

2. Which department at Bitgroup have you spoke with?*

3. Thinking of the department you have named, please rate your level of customer satisfaction?* *

1 star not at all satisfied, to 5 stars very satisfied

4. Based on your previous interaction with Bitgroup as a business, please rate your overall level of customer satisfaction* *

1 star not at all satisfied, to 5 stars very satisfied

5. What one thing would you change when dealing with Bitgroup?*

6. What is the biggest problem/challenge you face in your business currently?